FREQUENTLY ASKED QUESTIONS
What is BITJAM TRADING LIMITED ?

BITJAM TRADING LIMITED - is an online investment platform and we are authorised and regulated by the United Kingdom Company House Authority under firm reference number 10396178. This information can be verified on the Company House website. Bitjam Trading Limited is registered in London No. 10396178. Registered office, 160 City Road, Kemp House London, United Kingdom, EC1V 2NX

Who manages the investment portfolio?

The investment portfolio is managed by our team of financial specialists with strong command in finance allows for effective analysis of the market and financial situation. The Company employs experts on the full-time basis who have been working on the currency exchange market for more than 7 years on average. Our financial team also includes specialists who are experts in evaluating new private businesses called start-ups which have most chances to grow into large-scale and highly profitable enterprises.

What do I need to do to become a client of Bitjam Trading Limited?

you need to open a free account. It doesn't take much time, but you will get an opportunity to become an investor and earn profit. Please check our Get Started page for more details.

How many accounts can I create from one Computer?

You can create 3 (three) separate accounts from your computer and your IP address and one account for your family. If we find more accounts used through the same IP address, we can suspend your account temporarily.
All account should have different ewallet and email data.

How can I access the account?

If you are a registered user of Bitjam Trading Ltd, please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above.

How can I change my personal information in my account?

Log into the account and click "Edit Account" to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet because this function is disabled for security reasons. If you want to change these data, please contact us and include your secret questions and secret answer in your message.

I can't log in into my account. What could cause this problem?

Sometimes problems of this kind are caused by errors of your web browser. There is no reason to worry, you just need to wait a few minutes and then try to log in again. First of all you need to clean the cache of your web browser. If the problem persists, please contact our online manager.

How secure is your website and my account data?

We have a wide range of security measures to protect your account. Our website is protected against DDoS attacks, all transferred data are SSL-encrypted and we use a licensed script, we are also using a few of online security certificates, you are able to see most of them in our main page. Our website is located on a dedicated server with a firewall installed on it.

Some of the
key questions
Which e-currencies do you accept?

Today all transactions on the financial markets are performed at high speeds to save time, so financial transactions carried out via the Internet also require high speed. That is why most financial transactions related with investments are performed in electronic currencies, namely - Perfect Money, Payeer, Bitcoin,AdvCash and NixMoney.

Are there any limits for an investment amount?

The minimal investment amount is only $10 and the maximal amount is $75000

How soon will my deposit be added to my account?

Your account will be updated as soon as you deposit. For Bitcoin deposits you should send actual amount to shown Bitcoin wallet, because Bitcoin network is not instant so your deposit time can take from 15 minutes up to 24 hours.

Can I invest several deposits at once?

Yes, you can have an unlimited number of deposits, but each of them will be processed separately.

Can I deposit directly from my account balance?

You can make a deposit from your account balance. Simply log into your member account, click "Make Deposit" and select "Deposit" from "Account Balance" button.

How can I access the account?

If you are a registered user of Bitjam Trading Ltd, please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above.

How can I withdraw my profit and how much time does it take?

To withdraw your profits go to the "Withdraw" section and make a payment request. Such requests are processed instantly but remember about features Bitcoin payments: your withdrawal can take some time.

Will I receive profit every calendar day?

Yes, correct. Your profit is accrued every 24 hours, 7 days a week.

Are you paying even on weekends?

Yes, of course, we are paying on weekends and holidays.

How long does my deposit work?

Your deposit runs forever. This means that you will never get it back.

How long my deposit is added?

Your deposit will be added after 3 confirmations of network. This process takes from 1 to 2 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here: http://bitcoinsimplified.org/learn-more/confirmations

How can I check confirmations?

Check a number of confirmations you can in your Bitcoin wallet (find transaction details) or on the website https://blockchain.info using in the search bar transaction Tx hash or address where you sent the deposit.

How can I get my profit via Wire Transfer?

The minimum amount for BankWire transfer is $1,000. If you have $1,000 available balance
You should provide beneficiary's Details:
1) Beneficiary's Name Enter the full name of the beneficiary client.
2) Beneficiary's Address Enter the beneficiary's Address if known.
3) Account Number Enter the beneficiary's Account Number if known.
4) Bank Name Enter the beneficiary's Bank name.
5) IBAN Enter the Bank's IBAN number.
6) Bank Identifier Code (BIC) or SWIFT: This is the unique identification code of a particular bank, it is also referred to as a Swift code.

What is the risk for my investment?

There is always a risk of losing the invested money. For example, in case of adverse global processes which are not under reasonable control of the company management. Currency Trading, CryptoCurrency Trading and start-up investing are among the riskiest forms of investments in the financial markets and therefore require sufficient skills and experience. We have a stabilization fund in place to protect Our clients from known trading risks.

Can I get my deposit back?

Your deposit will never be returned. Instead you will get profit every day on an ongoing basis.

When I can withdraw profit?

Withdrawal of profit is possible when your balance is not less than $0.20 . To receive a profit you need to make a request in the "Withdraw" section of your account. This request will be processed immediately.

Is there any fee for regular withdrawals?

We don't have any fees. You will receive exactly same amount which you have requested.

Do I need to have an active deposit to earn referral commissions?

Your own deposit is not required to attract investors and earn. Just register account and apply your referral link everywhere you can.

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